For years, there has been a steady stream of articles and books that describe the characteristics of great leaders, most often focusing on specific traits like diligence, vision, communication skills, and the ability to inspire and motivate. Oddly, one other trait is rarely mentioned, yet is perhaps the most important leadership skill of all –…
By William G. Johnston W. Johnston Associates, Inc. Earlier this year, I wrote an article* that focused on some key characteristics of successful law firms. Two of the topic areas – having an external focus and partner willingness to invest – relate clearly to strategic positioning and are essential drivers of long-term, competitive advantage. So, it…
By William G. Johnston W. Johnston Associates, Inc. High on the list of things that keep law firm leaders awake at night is the potential loss of revenue due to client departures. While most leaders are well-equipped for their critical role in guiding firm operations and strategic decision making, it seems that far fewer have…